Parts Counterperson

PARTS COUNTER PERSON                                                                                                                                                  Maxim Truck and Trailer                                                                                                                                                                13240 – 170^th Street NW,                                                                                                                                                    Edmonton, AB, T5V 1M7

Hours: Monday to Friday, 8:30 AM to 5:00 PM.

Do you have background in heavy duty parts? Are you enthusiastic about providing exceptional customer service and acting as part of a team? Maxim is currently seeking an enthusiastic and driven individual looking to participate in our Edmonton Parts team. The successful candidate will be team-oriented and will ensure customer satisfaction with a relationship-building focus.

Responsibilities

• Sells parts to customers and builds customer relationships by correctly identifying parts needed, taking orders, creating invoices, billing out freight, and collecting payment.
• Inputs lost sales (e.g. due to no stock) into the business system. 
• Increases sales and decreases obsolete stock by: 
  • Making suggestions on parts
  • Up-selling products
  • Advising customers on product applications
• May help to fill Sales Representative’s orders and identify potential customers
• Stocks shelves and reports to Parts Manager on stock levels.  Maintains counter and store area and may assist in putting up displays.  Participates in annual parts inventories, clean-up and preparation work. 
• Sources parts for select customers by phoning suppliers and competitors.  Seeks technical information regarding new & current products and orders merchandise within established limits.
• Accepts returned goods from customers for a credit. 
• Deliver parts to external customers when required.

Qualifications

• 2 to 3 years of heavy-duty truck & trailer parts experience to ensure the ability to identify
• 2+ years with front line sales and customer service
• Valid Driver’s License required
• Prior parts sourcing or purchasing of products an asset
• Customer service focus & ability to build relationships
• Able to up-sell products to customers
• Strong numbers orientation, attention to detail
• Organized, sets priorities, meets deadlines
• Basic computer knowledge with ability to learn in-house systems
• Knowledge of Karmak business system preferred
• A team player, shows initiative, and a continual learner attitude
• Able to lift 50 pounds without assistance
• Mechanical aptitude demonstrated through informal automotive/truck mechanical experience a definite asset
• Forklift license or ability to achieve an asset

Why choose Maxim?

• A competitive hourly wage
• Group benefits including health (drug card), dental & vision
• RRSP plan with company match
• Educational assistance plan
• Employee referral $$ bonuses
• Opportunities for advancement
• Strong team environment
• Support of a national company
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More about us:

We provide quality transportation equipment, parts, and service to our customers.  Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal.  We are proud to be a Canadian company with approximately 450 employees in business for over 40 years.

Why not be a part of the Maxim team?  Apply Today!