Join the Maxim Team

Service & Warranty Coordinator

May 19, 2022
Brandon, MB
Job Type:
Full Time

Service & Warranty Coordinator

Maxim Truck & Trailer
225 Middleton Ave
Brandon, MB R7C 1A8

Do you excel in customer service and problem solving? Do you have experience in service positions in the heavy-duty or related industry? Are you numbers-oriented with experience in invoicing? If so, this could be the position for you!

Main Responsibilities:

  • You will provide front line, high quality customer, vehicle/trailer intake, liaising between shop and the customer during the work process.
  • Ensure procedures are followed when during vehicle returns
  • Review and close repair orders accurately & efficiently
  • Warranty duties will include:
    • Preparing, submitting and monitoring warranty claims on Customer and Lease & Rental


What you need to succeed in this role:

  • 3 to 5 years of technical experience in the heavy-duty truck & trailer (or related) industry to ensure a high degree of technical and product knowledge, including repair times and managing work orders
  • 2+ years invoicing experience with knowledge of debits/credits
  • Prior front-line customer service experience
  • Knowledge of International (Navistar) warranty an asset
  • Team player with a strong commitment to the customer
  • Effective communication skills with varying levels of people
  • Strong problem solving and decision making skills
  • Organized, sets and manages priorities
  • Numbers oriented and shows attention to detail
  • Excellent fact finding and analytical skills
  • Basic computer experience with MS Word and Outlook
  • Exposure to a centralized billing system; Karmak knowledge preferred
  • Technical confidence


Why choose Maxim?

  • A competitive hourly wage
  • Group benefits including health (drug card), dental & vision
  • RRSP plan with company match
  • Educational assistance plan
  • Employee referral $$ bonuses
  • Opportunities for advancement
  • Strong team environment
  • Support of a national company

More about us:

Contrary to popular belief, we are not a transportation company!  We provide quality transportation equipment, parts, and service to our customers.  Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 18 locations from Vancouver to Montreal.  We are proud to be a Canadian company with over 550 employees in business for over 30 years.

Why not join the Maxim team?  Send your resume to
You may also drop your resume off in person to Shannon Haight, Service Manager.