General Manager

OVERVIEW

Ready to lead a multi-location heavy-duty operation where your impact is visible every day? We are searching for a General Manager who thrives on ownership, knows how to develop high-performing branch leaders, and understands what drives a successful dealership from the shop floor to the sales desk.

POSITION SUMMARY

The General Manager is accountable for the overall performance, profitability, customer experience, and leadership effectiveness of the Brandon, MB and Regina, SK operations. This role provides strategic leadership across both locations by developing high-performing managers, driving operational excellence, and ensuring sustainable business results.

The primary objective is to build self-sustaining operations through capable department leaders who can independently manage day-to-day activities while achieving business goals and supporting long-term succession plans.

Overall success in this role is measured by the General Manager's ability to develop strong, independent leaders who consistently deliver results and sustain high-performing operations across both locations.

KEY RESPONSIBILITIES

Leadership & Talent Development

• Coach, mentor, and develop department managers.
• Build leadership capability, accountability, and decision-making autonomy.
• Lead succession planning and identify high-potential talent.
• Foster a culture of ownership, collaboration, safety, and continuous improvement.

Business & Financial Performance

• Deliver revenue, profitability, productivity, and customer satisfaction targets.
• Lead annual business planning, budgeting, and performance reviews.
• Analyze results and implement corrective actions where required.
• Ensure responsible stewardship of company resources.

Operational Excellence

• Align Service, Parts, Sales, and Administration teams with company objectives.
• Drive operational consistency, process improvement, and cross-location collaboration.
• Ensure compliance with company policies, regulatory requirements, and safety standards.

Customer & Market Leadership

• Develop and maintain key customer relationships.
• Support business growth initiatives and market opportunities.
• Ensure consistent delivery of a positive customer experience.

QUALIFICATIONS

Education

• Degree or diploma in Business, Management, Commerce, or related field (preferred)

Experience

• Minimum 5 years of progressive leadership experience
• Proven success managing multiple departments or locations
• Experience in transportation, heavy-duty truck, equipment, dealership, or related industries
• Demonstrated ability to develop leaders, manage change, and drive business performance
• Willingness and ability to travel regularly between dealership location
• Must hold a valid Driver’s Licence with a clean driving record

Key Competencies

• Leadership Development & Coaching
• Strategic Thinking & Execution
• Financial & Business Acumen
• People Management
• Customer Focus
• Problem Solving & Decision Making
• Change Management
• Communication & Relationship Building
• Planning, Prioritization & Organization
• Technology & Systems - MS Office/365, CRM software, Procede DMS (asset)

Key Performance Indicators

• EBITDA, revenue, and gross profit performance
• Customer satisfaction and retention
• Manager autonomy and leadership effectiveness
• Succession readiness for key positions
• Employee engagement and retention
• Safety and compliance performance
• Achievement of annual business objectives

ABOUT US

Maxim Truck & Trailer is a privately owned Canadian heavy-duty dealership that sells, leases, rents, repairs and sells parts for commercial diesel and electric trucks and buses as well as transport trailers. The company was established in 1981 in Winnipeg, MB and has grown to include 17 branch offices from Vancouver to Montreal employing ~ 450 staff members. The company serves a diverse customer base in industries that include transportation, construction, food service, first nations, agriculture and government and more. Maxim is an authorized dealer for International Trucks, IC Bus, Idealease, Great Dane Trailers, Arne’s Manufacturing, Trout River Industries, East Manufacturing and Timpte brands.

WHY JOIN US?

• Support of a multi-divisional, national company in business for over 45 years
• Competitive base salary, annual bonus, and comprehensive group benefits
• Company vehicle, cell phone, laptop, and business expense program
• A wide range of quality products and services to offer our customers